Shipping policy
Thank you for shopping with Zemora Frames! Weβre dedicated to making your shopping experience as smooth, reliable, and worry-free.
π Shipping Policy
Order Processing Time: Orders are processed within 1β2 business days.
Delivery Time: Orders are delivered within 7 business days after they are shipped.
Shipping Charges: Shipping fees (if any) will be calculated at checkout before payment.
Order Tracking: You will receive a tracking link via email once your order has been shipped.
π Return Policy β 5 Days
We want you to be fully satisfied with your purchase. If not happy, weβre here to help.
Return Period: Returns must be requested within 5 days of receiving your order.
Return Conditions:
The item must be unused, in original condition, and in its original packaging.
Tags, accessories, and documentation (if any) must be intact.
Non-returnable Items: Customized, used, or sale items are not eligible for return. Please check individual product pages for specific return conditions.
To request a return, please email us at Zemoraframes@gmail.com with your order number and reason for return. Our team will respond with the next steps.
π¬ Customer Support
Have questions or need assistance?
Email us at Zemoraframes@gmail.com
Our customer support team typically replies within 24β48 business hours.